Selling your home is probably one of the most important events in your lifetime and you know that you need to get it right. It doesn’t have to be stressful and can actually be quite an exciting and pleasing process.
At Killens, we are conscious of the importance of the service we provide in selling homes and our objective is to help our clients achieve a straight-forward sale for the best price. As some agencies get bigger, clients can feel as if they are just another transaction on the agency conveyor belt with staff keen to get the next instruction but not that keen to deliver a great customer service.
At Killens, we pride ourselves in being firmly focussed on our client’s objectives and we are the agents with the personal touch.
Here are some reasons to appoint Killens as your selling agents:
1. Independent family business
Killens is ten years old this year and is still run by the husband and wife team of Tom and Sally Killen. Recent research by the Institute of Family Businesses has shown that they are more likely to be motivated, entrepreneurial, socially responsible, philanthropic and flexible when compared to other businesses. At Killens, we certainly care about our clients and our local communities and we are keen to please.
2. Regulated by the RICS
The Royal Institution of Chartered Surveyors is the ultimate professional organisation for the property sector and Killens is regulated by the RICS working to the highest standards. There are many bodies that seek to regulate but RICS regulation is the one you can definitely trust.
3. Local and experienced staff
Selling a home requires local knowledge as often an agent is also selling a location. All of our staff live locally and intimately know our towns, villages and rural areas. They can provide guidance on schools, bus services, doctors, shops, golf courses and even the best pub to visit!
4. Sound and honest valuation advice
Don’t be flattered by agents giving you an unrealistically high valuation in order to gain the instruction or those who value low in order to gain a quick sale. If your property is priced high, you won’t get viewings and you may have to drop price after a short period of time and this can have a detrimental effect as evidence shows you’re more likely to accept a lower amount for your property if it’s been on the market for a long time.
Our valuers will provide a realistic valuation of your property. With over 50 years of collective experience in valuing and marketing properties within the locality, we have a great grasp of the market. We can quickly determine the good and not so good points of every property, and determine where this places you in the market place.
5. Membership of Zoopla and rightmove
As members of both rightmove and zoopla, we place our properties in front of 98% of those seeking a property whilst those who are only members of rightmove and on the market reach 79%, a massive difference of 19%! An excellent website presence is key to achieving a great sale and we take pride in promoting properties globally.
6. Regular feedback & communication
We make sure our clients are properly updated all the way. We make contact after each viewing to pass on the applicant’s feedback and we’ll call you regularly to discuss progress.
7. Great high street presence
Whilst online promotion is important, a shop window in our high streets helps to promote properties more widely. The existence of offices provides an opportunity for serious buyers to call in and discuss a property or its location. All of our offices are in prominent locations and our properties are promoted further through our auction rooms which attract huge crowds.
8. New and impressive website
Visit our new website to see how we display our properties. As you would expect from any good agent, we provide high quality photography, detailed brochures, floor plans and lots of local information. Making it easy for a potential buyer puts your property ahead of the competition.
9. Excellent social media promotion
Social media is gaining in importance and we promote all of our properties on facebook, twitter and Instagram reaching an even bigger audience.
10. Contact with the London market
With London continuing to be the engine room of the UK’s property market, we’re well set up for attracting London buyers through our Knightsbridge Office.
In fact, recent stats show that over 60% of our buyers were from outside Somerset with many coming from London and the South East. Has you agent got a London presence?
11. Enthusiastic approach
At Killens, we take a proactive attitude in selling property and that makes a difference…..
Throughout the past 12 months, our offices have been a strong contender in selling property in North and Central Somerset with excellent levels of instructions. Potential buyers recognise this and come to us to discuss their requirements. That puts us in an ideal place to sell your property.
It always amazes us at Killens how some agents can be really difficult with clients failing to value their custom. We simply try to be nice people doing a job to the best of our ability and being nice can deliver rewards.
If you are considering selling, contact us for friendly advice and a free appraisal of your home.